I’m unable to log into the issue tracker to file an issue. I’ve used my company account on chrome. I’ve tried creating a brand new account using my personal email address on firefox. Nothing I do seems to let me log into the issue tracker. Every time I click the login button on the top right [ima…

See Problem with https://hibernate.atlassian.net - #2 by beikov

I saw those, but they kinda resolved themselves. I seem to have the same issue, but it has no resolved itself.

When I click the top right icon, I get redirected to Log in with Atlassian account and can login/sign-up. Maybe you have some broken cookie configuration or something? Try using the incognito mode.

That’s why I even tried my personal phone (with nothing on it and everything cleared) with an absolute brand new account. It’ll let me log in and I can see other things, but it won’t actually “login” to the hibernate page. If I hit create I’ll get this [image]

same issue for me. Tried incognito mode, multiple browsers and different machines, even with brand new browser profiles. One thing that I could add is that if I go into a specific project, like hibernate-orm, then the login button works but trying to create a Jira will say that I’m not authorized a…

@Valentin_Kovalenko are you using an enterprise atlassian account to access Hibernate’s Jira instance? Does the issue occur even with a freshly created account (not used in other orgs)?

I don’t think my Atlassian account is “enterprise”. I created it simply by signing in with my personal Google account, as I described in details here . So I would suspect it is a freshly created account, though maybe I did the same for other reasons in the past and forgot about it. not used in othe…

As mentioned before, I cannot find you in the list of Jira users, which is odd considering you did log in. I submitted a support request to Atlassian, let’s hope they can help: Atlassian Support

Cannot log in to report issue

Hibernate ORM

hibernatedcat August 29, 2025, 1:52pm 7

after opening my account settings page I received a prompt that my account was authorized on the Hibernate Jira. I clicked ok, after that the error was gone and I was able to open tickets.

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Cannot log in to report issue

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